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Member's Reviews
Reviews for WHSmith rated by 18 GreasyPalm members.

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Showing 1-10 (Change) of 18 records

Subject: Customer service could be better!
Author: Lesley Posted: 10th Mar 09
Recommended:   Yes
Rating: 3.00 Star Rating
Review: I have bought from WHS a few times. Fast delivery and good prices but when there was an item missing from my parcel customer services failed to reply to my several e-mails.
Subject: Excellent Service
Author: Lauren Posted: 14th Nov 08
Recommended:   Yes
Rating: 5.00 Star Rating
Review: Brilliant all-round service: cheapest price online, delivered two days after placing order, email confirmation of dispatch and immediate cashback, what more could you ask for?
Subject: WHSmith
Author: Michael Posted: 20th Oct 08
Recommended:   Yes
Rating: 5.00 Star Rating
Review: Super fast cashback. Goods delivered next day. 5 stars from me.
Subject: Books
Author: Suzanne Posted: 4th Jun 07
Recommended:   Yes
Rating: 4.00 Star Rating
Review: Smith's had the cheapest price for a travel guide I wanted-although this was only because of a promotion. Cashback was added immediately and customer service from the website was good- I received prompt replies to my queries. My only complaint is, if you have your item delivered to a store they do not tell you exactly when it will be due in for you to collect (unless you ask them!).
Subject: Good stuff!
Author: Gemma Posted: 6th Apr 07
Recommended:   Yes
Rating: 4.00 Star Rating
Review: This site is brill, it has always had the products that I have looked for and you can even request for the products you order to be delevered to a local store to avoid having to pay delivery charges!
Subject: Books
Author: Justine Posted: 22nd Mar 07
Recommended:   Yes
Rating: 2.00 Star Rating
Review: i was looking for a book the other day and the only shop that had it was WHsmith and it was cheap so now i go there all the time
Subject: Books
Author: Val Deges Posted: 21st Feb 07
Recommended:   Yes
Rating: 5.00 Star Rating
Review: Best price I could find after looking on 7 websites, good cashback, pick up at your local store so you don't have to pay the delivery charge. You can't beat it.
Subject: Easy order
Author: Chris Posted: 2nd Feb 07
Recommended:   Yes
Rating: 4.00 Star Rating
Review: Bought book online and picked up from local store week later. Easy online purchase, but pretty low cashback, but in all very happy
Subject: Good
Author: Danielle Posted: 17th Jan 07
Recommended:   Yes
Rating: 4.00 Star Rating
Review: good prices, can use your clubcard and pretty speedy delivery. Still a postage charge, which is unfortunate, but worth checking out all the same.
Subject: Whsmashing!
Author: Claudia Posted: 18th Dec 06
Recommended:   Yes
Rating: 5.00 Star Rating
Review: I was very surprised to receive my cash back just a day after placing the order. The goods themselves turned up within a couple of days in perfect order. I wasn't a fan before, but I rate WHSmith very highly indeed now. I think they've finally caught up with today's modern society. Well done!

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